Frequently Asked Questions

1. What information do I need to set up a bill for electronic payment?

Gather the following information: name; invoice number, invoice date, amount due & email

2. Do I have to enroll to pay online?

No, simply click on (MAKE A QUICK PAYMENT ONLINE), and have the following information ready: name; invoice number, invoice date, amount due & email.

3. What if I decide not to pay a bill online anymore?

You are not required to pay online just because you receive a bill electronically. Simply do not make the payment online

4. The balance due on my bill doesn't seem to be right. What should I do?

Contact customer service for all questions about your account balance at (234) 200-6003

5. Can I print a bill?

6. Is it safe to pay bills online using your service? Can my personal information be seen by others?

We are committed to protecting your personal information. (Click Here for our privacy policy infromation) In addition, whenever you are viewing or paying bills, you are using a secure connection that fully protects your information. Data you provide cannot be viewed by anyone else on the internet. We do not share your information with anyone else. Security is maintained by industry-standard SSL (secure socket layer) encryption and decryption technology. The SSL protocol is used to ensure that your information is sent directly to us, and that only we can decode it. (Click Here to learn about our partners in security) 
7. What kind of access do you have to my checking or savings account?
8. Can I create one profile to include all my properties or family members?

How to pay:
Customer support  234-200-6003 

online payment

Online payment

You may also send a check in pre-addressed
envelope to

Trim Neat LLC
3867 Medina Rd
Suite 120
Akron, OH. 44333

Other actions: 
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