Frequently Asked Questions
1. What information do I need to set up a bill for electronic payment?
Gather the following information: name; invoice number, invoice date, the amount due & email
2. Do I have to enroll to pay online?
No, click on (MAKE A QUICK PAYMENT ONLINE), and have the following information ready: name, invoice number, invoice date, amount due & email.
3. What if I decide not to pay a bill online anymore?
You are not required to pay online just because you receive a bill electronically. Send a check addressed Trim Neat LLC 2867 Medina Rd Suite 120 Akron, OH. 44333
4. The balance due on my bill doesn't seem to be right. What should I do?
Call or email and explain the sitchuation
5. Can I print a bill?
No
6. Is it safe to pay bills online using your service? Can others see my personal information?
We are committed to protecting your personal information. (Click Here for our privacy policy information) Also, whenever you view or pay bills, you are using a secure connection that fully protects your information. Data you provide cannot be seen by anyone else on the internet. We do not share your information with anyone else. Our security is maintained by industry-standard SSL (secure socket layer) encryption and decryption technology. We use SSL protocol to ensure that your data is sent directly to us and that only we can decode it. (Click Here to learn about our partners in security)
7. What kind of access do you have to my checking or savings account?
None Square, Inc. handles all billing processing. Trim Neat LLC will not see your account information.
